Documentation
Learn how to set up, customize, and integrate Botlync's AI chatbot platform to enhance your customer experience.
Getting Started
Welcome to Botlync! This guide will help you set up your first AI chatbot in just a few minutes. Follow these simple steps to get started:
Step 1: Create Your Account
Sign up for a Botlync account to access our AI chatbot platform. You can start with a free trial to explore all features before committing to a paid plan.
Sign Up FreePro Tip
You can sign up using your Google or Microsoft account for faster onboarding. All your data will be stored securely according to our Privacy Policy.
Step 2: Create Your First Chatbot
After signing in, you'll be taken to your dashboard where you can create your first chatbot:
Click on the + New Chatbot button
Choose a template or start from scratch
Name your chatbot and select your industry
Customize the appearance to match your brand
Click Create to launch your chatbot builder
Step 3: Train Your Chatbot
Training your chatbot helps it understand your business and respond accurately to customer inquiries:
Add FAQs
Enter common questions and answers your customers might ask. You can import these from an existing FAQ page or enter them manually.
Upload Knowledge Base
Upload documents like PDFs, website URLs, or product manuals to give your chatbot comprehensive knowledge about your business.
Fine-tune Responses
Review and adjust how your chatbot responds to ensure the tone and information align with your brand voice.
Step 4: Deploy Your Chatbot
Once your chatbot is trained, it's time to deploy it to your website:
// Add this script to your website
<script src="https://cdn.botlync.ai/botlync.min.js"></script>
<script>
document.addEventListener('DOMContentLoaded', function() {
Botlync.init({
botId: 'YOUR_BOT_ID',
theme: 'light',
position: 'bottom-right'
});
});
</script>Replace 'YOUR_BOT_ID' with the unique ID found in your dashboard. This code should be added just before the closing </body> tag of your website.
What's Next?
Customize Your Chatbot
Explore advanced customization options to make your chatbot truly yours.
Connect to Your Systems
Integrate with your CRM, helpdesk, or other systems for seamless data flow.
Explore API Options
Use our APIs for custom implementations and advanced use cases.